Questions
Short answers. Call us if you want a long one.
Does my number change?
No. Customers keep calling the number they already have. Your phone rings first; Londyn only answers what you miss.
Do I need a new phone, a new line, or an app?
No. One code on the phone you have. Your list is a simple web page; she texts and e-mails you.
What do callers hear?
A warm, natural assistant who answers with your business name, takes the message or books the appointment, and if anyone asks, says plainly that she's the assistant.
What if I pick up?
Then nothing happens — it's your call. She only gets the ones you don't answer.
Can I turn her off?
One tap on your list page. Back on the same way. You can also send her every call when you're slammed.
What about spam calls?
She hangs up on robocalls and spam. Block a number once and it never rings through again.
What does the follow-up look like?
A short text or e-mail to the caller, written the way you'd write it, waiting on your list. Tap send, or edit it first.
What happens after the 100 minutes?
50¢ a minute. Most owners never get near it. There's no contract and no penalty.
I sell insurance. Is this OK for me?
Use Carrie, the insurance edition: health questions are answered on the keypad and locked to you, and a Business Associate Agreement is part of sign-up.
Who is behind this?
MG Digital Direct in Boca Raton, Florida — a MALA Group company. Call us at (561) 423-4813.